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I have forgotten my password. How do I change it?

To recover your password go to http://www.xxxxxxxxx.com/resetpassword.asp and follow the steps.

PLEASE NOTE: Replace the "xxxxxxxxx" with the name of your email address, for example starfleet.com.

PLEASE NOTE: Don't forget to put your email address in the first box on this page. 

You then have 3 options:

1) Answer your security question which you set when you first got your email address.
2) Get a reset code sent to your email address
3) Get a reset code sent to your mobile phone

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