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How do I set my email up on my iPhone or iPad?

You can either access your email account online via http://webmail.
xxxxxxxxx.com

PLEASE NOTE: Replace the "xxxxxxxxx" with the name of your email address, for example starfleet.com.

Or if you want to set your email account up on your iPhone or iPad please follow the steps below:

Go to Settings
Select "Mail, Contacts, Calendars"
Select "Add Account"
Scroll down and select "Other"
Select "Add Mail Account"
Fill in the required details and then click "Next"
Select "IMAP" or "POP"
IMAP is great if you are going to be using your email address on multiple devices.
If you read an email on one device then all the other devices will have it marked as Read.
YOu can also manage your folders from all devices and they stay in synch.

Your details should already be populated in the first section.
You need to add the Incoming and Outgoing Mail Server information.

In the Incoming Mail Server section and the Outgoing Mail Sever section:
Enter mail.xxxxxxxxx.com
User Name is your email address
Password

PLEASE NOTE: Replace the "xxxxxxxxx" with the name of your email address, for example starfleet.com.

Do this in both Incoming Mail Server and Outgoing Mail Server sections.

PLEASE NOTE: Yes. Both incoming and and outgoing mail server settings are both the same.

Now click "Next"
Your iPhone will start "Verifyng" the details. This can take a minute or 2 so please be patient.

It may come up with "Cannot Connect Using SSL"
"Do you want to try setting up the account without SSL?"
Go ahead and click "Yes"

It may also say "Cannot Verify Server Identity"
and ask you if you want to continue.
If you select details you will see a GeoTrust certificate with mail.mybrandemail.... at the top and
it will say Not Trusted.
The certificate is genuine and run by MyBrandEmail which is the service that runs the MTV email system.

So click Continue.
It will continue to "Verify" your details.
Again, please be patient.

It might still say it cannot connect to the server.
Click continue

Then click Save.

It will say Adding Account.

Your email account will now show in your Mail accounts.
There are still a couple of things to do.

Click the Action button on the bottom of your iPhone just below your screen. This will take you out
and back to your Home page of your iPhone.
Now go back into "Settings"
Select "Mail, Contacts, Calendars"
You will see your new email account listed.
Click on it
Click the Account where it shows your email address
Scroll to the bottom and select "Advanced"

You are now going to make some changes to the "Mailbox Behaviors" section.
Select "Drafts Mailbox".
You'll see your iPhone is set to store draft emails in the Drafts folder
"On my iPhone".
You need to tick the "Drafts" folder in the "on the Server" section, under Inbox.

Next click "Advanced" on top left.
Click "Sent Mailbox"
Tick the "Sent" folder in the "on the Server" section, under Inbox.

Next click "Advanced" on top left.
Click "Deleted Mailbox"
Tick the "Trash" folder in the "on the Server" section, under Inbox.

That's it. You should be all set.

Go into "Mail" on your iPhone and go into your email account.

You can now start using your email address on your iPhone or iPad.

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